Revision Date: 2024-07-11

This document is the property of SNAPP Architects (Pty) Ltd. It must not be reproduced in whole or in part or otherwise disclosed without prior written consent from SNAPP Architects (Pty) Ltd

This Policy includes SNAPP Architects (Pty) Ltd (the “Responsible Party”)’s Data Protection and Information Security Policy.

 

SNAPP Architects (Pty) Ltd’s PRIVACY POLICY AND STATEMENT

 

SNAPP Architects (Pty) Ltd is committed to protecting your privacy. You can visit most pages on our website without giving us any Information about yourself. But sometimes we do need Information to provide services that you request, and this Privacy Statement explains data collection and use in those situations.

 

This Privacy Statement only applies to SNAPP Architects (Pty) Ltd; it does not apply to other online or offline websites, products or services. Please read the complete Privacy Policy and Statement.

Definitions

For the purposes of this Privacy Policy:

  • You, “Your” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to SNAPP Architects (Pty) Ltd.

  • Website refers to SNAPP Architects, accessible from https://www.snapp.org.za/

  • Country refers to South Africa, RSA

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

  • Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.


COMPLIANCE WITH THE PROTECTION OF PERSONAL INFORMATION ACT, ACT 4 OF 2013 AS AMENDED (PoPI ACT)

This Privacy Policy Statement is subject to the PoPI Act and requires the implementation of the Eight Conditions for the Lawful Protection of Personal Information in terms of the Act. Chapter 3 of POPIA provides for the minimum conditions for lawful "processing" of "personal information" by a "responsible party" (as such terms are defined under POPIA). These conditions may not be derogated from unless specific exclusions apply as outlined in POPIA.

1. COLLECTION OF YOUR PERSONAL INFORMATION

SNAPP Architects (Pty) Ltd required personal information relating to both natural and legal persons in order to carry out its business and organizational functions. The manner in which this information is processed and the purpose for which it is processed, is determined by SNAPP Architects (Pty) Ltd.

We will ask you when we need Information that personally identifies you (Personal Information) or allows us to contact you. Personally identifiable information may include, but is not limited to:

  • E-mail address

  • First name and last name

  • Phone number

Generally, this Information is requested when you want to make use of our services. Personal Information collected by the Responsible Party often is limited to e-mail address, language, country or location, but may include other Information when needed to provide a service you requested.

Information from Third-Party Social Media Services

The Company allows you to create an account and log in to use the Service through the following Third-party Social Media Services:

  • Google

  • Facebook

  • Instagram

  • Twitter

  • Linked in

If you decide to register through or otherwise grant us access to a Third-Party Social Media Service, we may collect Personal data that is already associated with your Third-Party Social Media Service’s account, such as your name, email address, activities or contact list associated with that account.

You may also have the option of sharing additional information with the Company through your Third-Party Social Media Service’s account. If you choose to provide such information and Personal Data, during registration or otherwise, you are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Cookies and similar technologies

A cookie (or such similar technology) is a text file containing small amounts of information that may be stored on your computer or mobile device ("terminal equipment”). For example, such technologies can be used by websites to:

  • Identify visitors

  • Enable the website to function efficiently

  • Personalise content

  • Permit online behavioral target advertising

We make use of cookies on our website. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service.

2. USE OF YOUR PERSONAL INFORMATION

We use your Personal Information for the following purposes:

  1. To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication when necessary or reasonable for their implementation.

  2. To provide you with service upgrades, news, special offers, updated information, other new services, general information about our services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

  3. To ensure our website is relevant to your needs.

  4. To provide and maintain our Service that you request, including to monitor the usage of our Service.

  5. For the performance of a contract: the development, compliance and undertaking of the purchase contract for the services you have purchased or of any other contract with us through the service.

  6. To send you newsletters if you agreed to receive it.

  7. To help us create and publish content most relevant to you.

We will merge site-visitation data with anonymous demographic Information for research purposes, and we may use this Information in aggregate to provide more relevant content.

We occasionally hire other businesses to provide services on our behalf, including but not limited to; Engineers (Civil, Structural, Mechanical & Electrical), Quantity Surveyors, Occupational Health & Safety Consultants and other Built Environment Professionals/Consultants. From time to time SNAPP Architects (Pty) Ltd has to send you documentation via courier services or postal services. We will only provide those businesses the Information they need to deliver the service, and they are prohibited from using that Information for any other purpose.

SNAPP Architects (Pty) Ltd may disclose your Personal Information if required to do so by law or in the good-faith belief that such action is necessary to:

  1. conform to the edicts of the law or comply with legal process served on the Responsible Party or the website;

  2. protect and defend the rights or property of the Responsible Party and its website; or

  3. act in urgent circumstances to protect the personal safety of the Responsible Party’s employees, users of our products or services or members of the public.

3. CONTROL OF YOUR PERSONAL INFORMATION

When you register, or otherwise give us Personal Information, the Responsible Party will not share that Information with Third Parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

SNAPP Architects (Pty) Ltd may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming that you requested a product or service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

4. ACCESS TO YOUR PERSONAL INFORMATION

We will provide you with the means to ensure that your Personal Information is correct and current.

If you register with SNAPP Architects (Pty) Ltd or subscribe to a newsletter, you can contact the Responsible Party if you want to review and edit your Personal Information on the mailing list.

5. SECURITY OF YOUR PERSONAL INFORMATION

SNAPP Architects (Pty) Ltd is committed to protecting the security of your Personal Information. We use a variety of security technologies and procedures to help protect your Personal Information from unauthorised access, use or disclosure. For example, we store the Personal Information you provide in computer servers with limited access and password protected that are located in controlled facilities.

Service Providers have access to Your Personal Data only to perform their tasks on our behalf and are obligated not to disclose or use it for any other purpose. SNAPP Architects (Pty) Ltd has and will continue to take steps to ensure that third party providers who process personal information on behalf of SNAPP Architects (Pty) Ltd apply appropriate safeguards in compliance with POPIA.

6. PROTECTION OF CHILDREN'S PERSONAL INFORMATION

SNAPP Architects (Pty) Ltd is a general audience website and does not knowingly collect any Personal Information from children.

7. USE OF COOKIES

When someone visits our website, a cookie is placed on the customer's machine (if the customer accepts cookies) or is read if the customer has visited the site previously. One use of cookies is to assist in the collection of the site visitation statistics described above.

We also use cookies to collect Information on which newsletter links are clicked by customers. This Information is used to ensure we are sending Information customers want to read. It is collected in aggregate form and never linked with your Personal Information.

If you choose to not have your browser accept cookies from the Responsible Party’s website, you will be able to view the text on the screens, however you will not experience a personalised visit nor will you be able to subscribe to the service offerings on the site.

8. OPT-OUT PROCEDURE

“Opting-out” in a legal sense means the same as it does in an everyday sense. To “Opt-Out” means you are choosing to no longer participate in something.

Opting out becomes significant in a legal sense when you develop a website or app that's legally required to provide a method of opting out to those who use your website or app. Not all business models are required by law to provide an opt-out method for customers.

9. PURPOSE SPECIFICATION OF PERSONAL INFORMATION

Any Personal Information supplied by a Data Subject shall only be collected and used by SNAPP Architects (Pty) Ltd for the purpose for which it was originally intended. In the event that the Personal Information will be used for another purpose, consent from the Data Subject will be obtained prior to the use of such Information.

10. ACCURACY OF PERSONAL INFORMATION

In the event of any changes to the Personal Information of a Data Subject, the Data Subject is under an obligation to inform SNAPP Architects (Pty) Ltd of the said changes within a reasonable period of time.

11. CHANGES TO THIS POLICY

SNAPP Architects (Pty) Ltd will occasionally update this Privacy Policy. When we do, we will also revise the "last updated" date at the top of the Privacy Policy. For material changes to this Policy, the Responsible Party will notify you by placing prominent notice on its website.

SNAPP Architects (Pty) Ltd reserves the right to amend, alter and terminate this Policy at any time.

12. CONTACT INFORMATION

SNAPP Architects (Pty) Ltd welcomes your comments regarding this Privacy Statement, please contact us by e-mail info@snapp.org.za or postal mail: P.O. Box 66212, Highveld, 0169 or Postnet Suite 238, Private Bag X26, Tokai, 7966.

Copyright © SNAPP Architects (Pty) Ltd. 2019